Grand Eagle Casino Full Review
Established in 2009, Grand Eagle Casino, has forged a place for itself in a cut-throat industry and remains one of the most popular casinos operating under the banner of Genesys Club Group of Online Casinos. The casino is owned operated by Genesys Technology N.V. and licensed in Curacao. It’s a modern and easy-to-use interface is beautifully designed with everything an online enthusiast looks for, al in one place.
The casino caters mainly to the online casino audience with a huge emphasis on slot machines. Registering an account at Grand Eagle gives you access to four sister casinos belonging to Genesys Club Group. Single sign-on technology allows a player to access funds from one casino account and play at Lucky Creek, Treasure Mile, Mandarin Palace, and WizBet.
Software and Games
Powered by Saucify, Rival and Betsoft gaming software providers, Grand Eagle Casino, has more than 160 games, including a variety of table games, other games such as scratch cards, keno, and progressive jackpot games.
The array of games covers a host of different genres from horror to adventure and comedy with their latest comedic slot, Stones and Bones, which features a Neanderthal couple who are plagued with hilarious misfortunes as they try to survive in the wild.
What Grand Eagle Casino may lack in terms of quantity, they more than make up for in the high-quality games that are fun and entertaining.
A stand-out feature of this casino are their feature games. The detective thriller slot, Traces of Evidence, for example, takes you into the morgue to perform an autopsy.
Experience innovative technology with their series of Spin16 slots that allows players to spin the reels up or down, right to left or left to right, up to 16 ways.
Table games comprise, video pokers, as well as firm favorites like Blackjack, Roulette, Punto Banco, etc. Keno and Scratch Cards as well as Progressive Slot games for players who don’t mind high stakes. A host of Classic Slots are also on offer.
Games can be enjoyed via the download version and games are compatible with desktop and mobile technology – Apple and Android.
Promotions and Bonuses
Exciting, out-of-the-box promotions and fantastic bonuses (match bonuses and free spins) are never in short supply at Grand Eagle Casino. Promotions can take the form of email, SMS, direct mail and social media campaigns.
Players can look forward to leaderboard competitions, tournaments, live draws, etc. VIP players receive exclusive offers all the time as well as invitations to exclusive events. The VIPs are well-taken care of by a dedicated VIP team whose job it is to make that the VIPs at Grand Eagle are treated like VIPs should be treated.
New players at Grand Eagle Casino receive a 100% Welcome Bonus upon making their first deposit. Players also get daily match bonuses for every day of the week amounting to more than $4,000. Also, get 75 free spins on registration – no deposit required! Use exclusive bonus codes.
Unless specifically stated otherwise, all deposits must be wagered, in full, at least once (1), before a bonus, specifically related to that deposit, will be credited.
Bonus Money (Any Match Offer) needs to be wagered through 40X by all Tier players before a player can make a withdrawal.
For example, Deposit $100 get a 100% Match Bonus. To withdraw a player will need to wager $100 (Bonus amount) x 40 = $4,000
Players at Grand Eagle Casino can look forward to at least one large-scale promotion a month, one game release a month as well as mini promotions and competitions throughout the year. Random Number Generator (RNG) complies with all relevant standards and is audited by a 3rd Party Body to endure fair play.
Payment and Security
Grand Eagle Casino follows global internet standards for safe and secure online transactions. A P128-bit encryption program, the most advanced level available in the industry, protects all player information and always facilitates safe data transmission to the casino.
Payment options include Visa, MasterCard, Skrill e-wallets and Bitcoin.
Their secure Software Download includes sophisticated security safeguards and, as a final wall of defense, Grand Eagle Casino also boasts an anti-fraud division that counts amongst the most advanced and sophisticated in the industry.
In order to facilitate more streamlined processes, all withdrawal requests are processed daily, however, payments to player accounts only take place every Monday and Thursday.
Payment to Credit Card with a cost of $15 takes 6 – 8 business days.
All bonuses, deposit, and withdrawal amounts apply to the following currencies: USD, CAD, EURO, GBP, DKK, SEK, NOK.
Transactions are processed in $, €, CAD, £, Norwegian NOK, Danish DKK, and Swedish SEK.
Players can contact support 247, 365 days a year via a toll-free line, email and live chat. There is no ‘downtime’ when it comes to supporting. Players can contact support any time of the day, any day of the week.
Support is available in English and French for the most part with more languages to be added on in the future.
Support staff are friendly, efficient, professional and well-trained. Grand Eagle Casino is recognised for its dedicated support and they are believed to offer one of the best support services in the industry.
Grand Eagle Casino, being in the industry for nearly ten years, has proven itself as a casino that takes entertainment very seriously. This casino is not just aesthetically pleasing but the attention to player experience is highly commendable. From the variety of games to the excellent customer support and 97% payout ratio, this casino is a sure bet.